2024 Annual Conference Agenda

NSAMA 2024 ANNUAL CONFERENCE

Networking | Innovation | Collaboration | Education

April 5th, 2024 - Schedule

10:00 am (ET)

10:30 am (ET)

11:30 am (ET)

11:45 am (ET)

12:45 pm (ET)

1:15 pm (ET)

1:45 pm (ET)

2:00 pm (ET)

3:00 pm (ET)

3:15 pm (ET)

3:30 pm (ET)

4:30 pm (ET)

Welcome & Sponsor Introductions

KEYNOTE SPEAKER: DONDI SCUMACI

Thoughtful Resiliency: Developing Positive Expectancy
in Our Ever-Changing World

Break

WORKSHOP SESSIONS (1-4)

Break

Speed Networking

Mid-Day Check-In & PRIZE RAFFLE

WORKSHOP SESSIONS (5-8)

Break

NSAMA Subcommittee Overview

PLENARY SPEAKER: GREG DUNCAN

Executive Presence

Closing Remarks & PRIZE RAFFLE

GME Funding for Program Administrators

Speaker:

Julie Beckerdite, MBA, Director, Pathology Education, Mass General Brigham

Join us for an informative session where we delve into the intricacies of Graduate Medical Education (GME) funding through Medicare, explore the essential aspects of CMS Cost Reporting for Administrators, and examine the key differences in Pediatric Funding. In this session, we will provide insights into the funding mechanisms that support medical education and residency programs, focusing on the critical role that Medicare plays in sustaining GME initiatives. We will also guide you through the complexities of CMS Cost Reporting, shedding light on the crucial responsibilities of administrators in healthcare institutions. Moreover, we will analyze the unique challenges and considerations involved in Pediatric Funding, highlighting the distinctions that set it apart from other medical specialties. Whether you are a healthcare professional, administrator, or simply curious about the dynamics of medical education funding, this session will equip you with valuable knowledge and practical insights to navigate this complex landscape effectively.

Streamlining Administrative Processes - Leveraging Online Tools for Efficient Onboarding and Daily Operations in Academic Medicine

Speakers:

Hannah Ware, MBA, GME Academic Services Administrator, University of South Florida Morsani College of Medicine;

Ashley Sanford, MA, PMP, Academic Program Manager, University of South Florida Department of Dermatology

In the era of digital innovation, we are presented with a plethora of online tools promising streamlined administrative systems, but the true challenge lies in unlocking their transformative potential for daily operations. This session, tailored to central GME administrators and residency/fellowship program administrators, provides a roadmap for working smarter, not harder. We will delve into a diverse array of tools and share our journey toward an efficient organizational system that optimizes day-to-day tasks and the frenetic onboarding season. While our primary focus centers on medical education, the insights unveiled transcend disciplinary boundaries, offering a blueprint that can seamlessly enhance administrative excellence in various educational contexts. Join us to explore the digital landscape's potential to redefine administrative practices and invigorate your approach to academic medical administration.

Shortcuts to Maintaining ACGME Accreditation

Speaker:

Wynclette Knight, DHA, MPA, Academic Coordinator, SUNY Downstate Health Sciences University

This session is for busy coordinators who have other responsibilities but want to keep a handle on
their programs' accreditation status. The aim is to quickly identify and resolve a problem before it
becomes an AFI or worse a citation. This would occur in between longer program reviews such as the
APE or at intervals throughout the academic year. As such it would include reading any and all
notification letters carefully for any AFIs or citations, and then take action immediately. This could
include reaching out to the PD who has also received the same information for a discussion re how
to proceed.

Coordinator Wellbeing - Wellness Pilot Program for Coordinators by Coordinators

Speakers:
Linda Gallagher, Program Administrator, UMass Chan Medical School;
Monick Powell, C-TAGME, Program Administrator, UMass Chan Medical School;
Angelique Ranno, ABA, Program Administrator, UMass Chan Medical School

This session is centered around the importance of maintaining a healthy-work life balance. The workshop is designed to walk residency program administrators through the process of implementing an institutional wellness pilot program for coordinators and the value behind it. Our journey was sparked during moments of self-reflection where it was expressed that there is a great need for additional wellness resources and best practices for residency administrators of all levels. This led to sharing ideas, experiences, and resources encouraging the formation of our Coordinator Wellness Pilot Program. Some goals of the program are reducing coordinator burnout, provide and improve support of coordinator mentorship, and create supportive coordinator culture, among other things.

An Institutional Approach to Helping Programs/Program Administrators Meet Requirements

Speaker:
Kaytlyn Hope, MHA, C-TAGME, Program Manager, Boston Children’s Hospital

This session will provide institutional coordinators with best practices to help their programs meet
regulatory requirements and to create a program culture that promotes education, wellness, and
teaching. Programs often struggle to know what is required of them from a regulatory standpoint
and may not know where to start when creating wellness and diversity, equity, and inclusion
initiatives. Institutional coordinators can play a vital role in ensuring that programs are compliant
and also help to initiate cross-program collaboration, central educational programs, and task forces
to help solve more complex issues. Participants will leave this session with concrete examples of
programs they can create at their own institution.

Insights and Future Perspectives: The Best Practices of Program Administrators/Coordinators

Speakers:
Barbara Gohre, B.S. of Healthcare, TAGME, CAPM, CHPM, Sr. GME Program Administrator, Phoenix Children's;

Deborah Barand, AS, CTAGME, GME Med Hub and Data Administrator, Phoenix
Children's;

Amy Bailey, MBA, Medical Education Program Administrator, Phoenix Children's

Join us for an insightful session designed specifically for Program Administrators/Coordinators
(PACs) within the Graduate Medical Education (GME) sphere, titled “Best Practices for PAC
Enhancement of Their Roles and Contributions to Program Success”. In this session, we will explore
a comprehensive set of strategies that are crucial in advancing the roles of new and established
PACs. From mastering the subtleties of daily operations to steering the program towards a culture
of continuous improvement and excellence, PACs play a pivotal role. We will delve into the art of
balancing compliance with innovation, leading with integrity, and fostering a constructive
educational environment. Our interactive session will equip you with the knowledge and tools to
thoroughly understand and effectively implement your role as a PAC. By focusing on process
improvement, you will learn to critically analyze program data, clarify roles, and set clear
expectations, creating a positive working environment for all stakeholders. We will also spotlight the
importance of continual learning and professional development, emphasizing how it ensures PACs
remain at the forefront of the latest GME trends and best practices. The session aims to cultivate
leadership qualities that inspire teams to excel and to enhance the art of collaboration and
communication within your program. Prepare to transform the way you view your role, enhance
your management skills, and drive your program to new heights of success. Whether you're seeking
to reaffirm your commitment to your program's mission or to redefine it, this session will provide a
solid foundation for fostering an environment where faculty, trainees, and administrative staff
thrive together.

You're Plugged In - Now What? Expanding and Enriching Your Current Network

Speakers:

Meredith Feldman, BS, Neonatal-Perinatal Fellowship Program Coordinator, Children's Hospital of Philadelphia;

Amy Vezetti, BA, C-TAGME, GME Sr. Dept. Manager, Neonatal-Perinatal Medicine,
University of Pittsburgh Medial Center;

Nancy Baumgartner, AA, C-TAGME, Medical Education Coordinator- Division of Neonatology, Ann and Robert H. Lurie Children’s Hospital of Chicago

This workshop will expand on the one given at the 2023 NSAMA conference entitled “Getting Plugged In: Creating a Network and Making Connections”. We will start by giving a brief overview for those who did not attend the first session. The overview will include:

Introduction to networking
Importance of networking
Network assessment
Setting networking goals

Once the overview is complete, we will have instructor-led conversations and hands-on activities to assess participants’ current networks and identify their networking styles. Following the overview, we will have instructor-led discussions explaining the three basic types of networking styles created by Marissa King, professor of organizational behavior at Yale University. Participants will then complete quick, simple quizzes to help determine their networking style as defined by Marissa King. We will guide participants in creating goals and a networking plan to implement those goals to expand and enrich their growing networks.

Program Manager Development - Incentivizing Program Managers

Speakers:

Nancy Hebrank, C-TAGME, Lead Program Manager, Nuvance Health;

Dawn DeSantis, MA, Lead Program Manager, Nuvance Health;

Alexandra Belmonte, Program Manager, Nuvance Health;

Kecia Edwards, MPA, Program Manager, Nuvance Health

As Chair and Co-Chair for the Nuvance Learning Institute's Program Manager Development
Committee, we have spearheaded the professional development of the network's 7 hospital system
consisting of 25 residency and fellowship program managers. In this workshop, we will discuss the
importance of professional development for program managers including retention and job
satisfaction. We will instruct the attendees on creating a self-assessment survey for program
managers in order to develop a didactic calendar. We will share, as example, our network's weekly
development calendar. We will discuss two different ways of creating a mentorship program with
lessons learned from our initial creation of our program. Finally, we will share various ways of
incentivizing program managers to pursue professional development activities which are outside
the realm of their daily job duties. Deliverables for this workshop include: a self-assessment survey,
a sample didactic calendar, two sample mentorship programs and ideas for incentives.