NSAMA BOARD OF DIRECTORS
Kaytlyn Hope, M.H.A., C-TAGME
Chair
Kaytlyn is an Education Program Manager at Boston Children's Hospital (BCH) in the Graduate Medical Education (GME) office, where she plays a pivotal role in various key initiatives. Currently, her responsibilities encompass fostering wellness for housestaff and administrators, ensuring regulatory compliance, managing the Curriculum for Professional and Academic Success (CAPS), overseeing the onboarding and orientation of incoming housestaff, and coordinating comprehensive administrator training. Prior to her current role, Kaytlyn spent three successful years as a fellowship administrator in Adolescent Medicine at Boston Children's Hospital.
Kaytlyn's educational background includes a Bachelor of Science in Environmental Science and a Masters in Healthcare Administration Management. She has also earned TAGME Certification.
Kaytlyn serves as the Chair of the Board of Directors for the National Society of Academic Medical Administrators (NSAMA), where she has made significant contributions to the organization's growth and success. Her efforts have been instrumental in providing comprehensive training to administrators at all levels, expanding NSAMA's reach nationwide, and enhancing the overall membership experience. As part of her involvement, she is involved in the planning of the annual conference and co-directs both the training programs designed for new and experienced administrators.
Beyond her professional accomplishments, Kaytlyn is a sought-after national speaker on various topics, including creating developmental networks, emphasizing the importance of empathy for administrators, implementing efficient systems, and shattering personal glass ceilings.
In her personal time, Kaytlyn is the proud owner and COO of Equity Intelligence, LLC, a dedicated organization committed to helping other institutions achieve their diversity, equity, and inclusion goals in an authentic and sustainable manner. She balances her dynamic career with a love for cooking classes, biking around Boston with her Husband Christopher, volunteering at her church, expressing her artistic side through painting, and recently discovering a passion for pickle ball!
Program Manager, GME Office, Boston Children's Hospital
Julie Beckerdite, M.B.A.
Chair Emeritus
Julie is the Director, Mass General Brigham Pathology Graduate Medical Education where she is helping lead the integration of the pathology residency programs at Brigham and Women's Hospital (BWH) and Massachusetts General Hospital (MGH) into an integrated training experience. She oversees the pathology GME offices at both BWH and MGH providing support and development to a great team of dedicated medical education administrators. Julie's experience in medical education administration began nearly 15 years ago as a program coordinator for thoracic surgery at BWH before being promoted to the education program manager in cardiology at BWH overseeing multiple fellowship programs and all other educational initiatives of this large division. In 2018, Julie took the next step in her medical education administration career serving as the Administrative Director for Graduate Medical Education at Beth Israel Deaconess Medical Center (BIDMC) for over 4 years. In this institutional role, she was responsible for the administrative and operations management of the GME office which has 60 ACGME accredited and numerous non-ACGME accredited programs with nearly 800 trainees. Julie received her Bachelor of Arts from the University of Massachusetts Boston in 2004 and her Master of Business Administration with a concentration in healthcare management from D’Amore-McKim School of Business at Northeastern University in Boston, Massachusetts in 2014. In addition to serving on the Board, Julie has also served as a member of MSAMA’s Membership and Conference committees. Julie has leadership experience and training including completing the AAMC GME Leadership Certificate Program, BIDMC Sloane Fellows program and the UMass Boston Beacon Leadership Program. In her spare time, Julie enjoys baking and staying active by swimming, running, and white-water rafting.
Director, Mass General Brigham Pathology Graduate Medical Education
Sarah Wilkinson, M.Ed., C-TAGME
Treasurer
Sarah Wilkinson is the Senior Education Manager for the Department of Dermatology at Oregon Health & Science University (OHSU) in Portland, Oregon. She has spent her 11-year career in Medical Education at OHSU, including previous roles as an Administrative Assistant in OHSU Graduate Medical Education and as a Residency Coordinator in the School of Dentistry. In Dermatology, Sarah manages visiting Medical Students, and Dermatology Residency, and oversees Dermatology Fellowships and all things related to Education. Sarah holds a Masters in Education with a focus in Adult Education from Portland State University. When Sarah is not working you can find her at Swim Team practice with her 9-year-old daughter, belting out Taylor Swift in the car, traveling with her husband, or reading a book. Sarah loves being a small part of a doctor’s journey to becoming board certified.
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Senior Education Program Manager, Dermatology, Oregon Health & Sciences University
Shannon Winchester, M.B.A., M.A.T., C-TAGME
Clerk
Shannon Winchester is the Education Program Manager for the Neurological Surgery
Residency Program at Oregon Health & Sciences University in Portland, Oregon. She
has spent the majority of her professional career working in administration and graduate
medical education at OHSU. Shannon started at OHSU in 1997 as an Executive
Assistant to the Chair and Program Director for OBGYN, and continued on in positions
in administration, Otolaryngology, and Dermatology GME positions before coming to
Neurosurgery. She took a break from OHSU in 2006-2009 to get her MAT and be a high
school teacher, which was fun and a great challenge. Shannon enjoys the world of
GME, and strives to ensure the well-being of her residents and fellows. Shannon holds
two Masters degrees, a MBA from Portland State University and a Master of Arts in
Teaching (secondary education) from Western Oregon University. When she is not
working, you can find Shannon quilting, cooking, watching Formula 1, and spending
time with her husband, son, and two cats, Tiger and Mr. T.
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Education Program Manager, Neurosurgery, Oregon Health & Sciences University
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Natasha Brocks, B.A., C-TAGME, CHPM, CSSBB
Board Member
Natasha is an GME Program Coordinator at Abrazo Health in Arizona, with a distinguished career spanning over 17 years in Graduate Medical Education (GME). Her extensive expertise encompasses diverse specialties, and she has made significant contributions to the field.
In addition to her role as a GME Coordinator, Natasha is actively involved in various leadership positions within professional organizations. She currently serves as the Chair of the Emergency Medicine Association of Residency Coordinators (EMARC) and holds a position on the Council of Residency Directors (CORD) Board of Directors. Furthermore, Natasha is a valued member of the National Society of Academic Medical Administrators
(NSAMA) Board of Directors and its communication committee.
Committed to advancing the professional growth of her peers, Natasha dedicates herself to mentoring fellow GME coordinators. She assists them in setting goals and navigating their career development. Notably, Natasha has founded "GMEAdmin Insights," a newsletter on LinkedIn, coaching and a podcast, aimed at inspiring and informing professionals in GME to
continually learn and grow. Her passion for fostering a collaborative and learning-oriented environment underscores her dedication to the advancement of Graduate Medical Education.
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GME Program Coordinator, Abrazo Health in Arizona
Erica Calderon, M.S.M.L, C-TAGME
Board Member
Erica Calderon is the Administrative Director of GME at HCA Florida Citrus Hospital. Her career in GME began in 2013 with the University of Miami - Radiation Oncology and Medical Physics residency programs. In 2016 she joined HCA GME, within HCA Florida Kendall Hospital, where she oversaw Anesthesiology, Podiatry, and Podiatry Clerkship rotations. She eventually transitioned over to HCA Florida Oak Hill Hospital where she oversaw Anesthesiology, Transitional Year, Emergency Medicine, and medical students for over a 5 year period. In 2023, she became the Administrative Director of GME for her current facility. Other specialties she has overseen are Cardiovascular Disease and Pulmonary Disease & Critical Care Fellowships. She currently has her TAGME certification, Bachelor’s in Business Administration, and Master’s in Management and Leadership. She has also co-presented at ACGME Annual Educational Conferences. Erica is the Chair of the HCA West Florida Division PAAC (Program Administrators Advisory Committee) - Mentorship Committee. Her two favorite activities within GME are serving as a mentor and networking to help build connections and relationships. In her free time she loves to spend time with her family, meal prepping, working out, reading, traveling, and coming up with new initiatives within UME/GME with other peers.
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Administrative Director of GME, HCA Florida Citrus Hospital
Katelyn Daly, M.S.
Board Member
Katelyn Daly is the Residency Program Coordinator for the Pediatrics Residency Program at the Bernard and Millie Duker Children’s Hospital at Albany Medical Center. She has spent the majority of her professional career working in medical education. Prior to Albany, Katelyn spent four years working in Graduate Medical Education at Dartmouth-Hitchcock, first as Administrative Assistant and later as the Accreditation Coordinator; specializing in accreditation, process-improvement, onboarding, and supporting resident well-being. Katelyn holds a master’s degree in Human Resources & Organizational Development from Champlain College, as well as a certificate in Employment Law. When she is not working, you can find Katelyn at CrossFit, baking chocolate chip cookies, and spending time with her fiancé and their two cats, Ozzy & Dr. Kitty.
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Residency Program Coordinator, Pediatrics, Albany Medical Center
James F. Fitzgerald, M.Ed
Board Member
Jim Fitzgerald is Program Manager for Education for the Division of Palliative Care and Geriatric Medicine at Massachusetts General Hospital. In this role he supports two ACGME accredited fellowship programs: The Harvard Interprofessional Palliative Care Fellowship (a combined program between MGH, Dana-Farber Cancer Institute, and Brigham & Women’s Hospital) and the MGH Geriatric Medicine Fellowship. He also oversees resident rotations and CME series within the division. Jim served on the Partners 2.0 credentialing committee helping to streamline the credentialing process across the Mass General Brigham system. He also served on the MGB GME Coordinator Communication Taskforce and currently is the administrator for the MGB GME Coordinators Community, an online platform where coordinators can ask/answer questions and share best practices. Jim has been a MSAMA member since 2016 and has served on its Communication Committee for the past several years. He holds a Bachelor’s degree in Mass Communication from Emerson College and a Master’s of Education from Cambridge College. Prior to working in healthcare, Jim was a teacher and guidance counselor working in both elementary and secondary schools.
Program Manager for Education, Massachusetts General Hospital
Juliet Green, M.H.A., C-TAGME
Board Member
Juliet Green has been a dedicated staff member at SUNY Downstate Health Sciences
University since 2011. She serves as a Senior Staff Associate and Affiliation and
Contracts Administrator in Graduate Medical Education (GME). Previously, she excelled
as the Residency Administrator for the General Psychiatry Residency for 11.5 years.
In 2018, Juliet founded the Residency Program Coordinator Forum (RPCF) at SUNY
Downstate to enhance networking, advocacy, and professional development among
coordinators. She is a strong advocate for coordinator well-being and empowerment.
The RPCF consists of five executive committee members focused on promoting
leadership among GME coordinators and improving community engagement through
outreach initiatives.
Juliet also held the positions of Chair and Co-Chair of the American Association of
Directors of Psychiatric Residency Training (AADPRT) Program Administrator Planning
Committee from 2018 to 2024, contributing significantly to the annual Psychiatry
Program Administrators symposiums. Additionally, she is certified as a Training
Administrator of Graduate Medical Education (C-TAGME), reflecting her expertise and
commitment to the field.
Mrs. Green was the first program administrator at Downstate Health Sciences University
to receive the prestigious 2023 ACGME Debra L. Dooley GME Program Coordinator
Excellence Award. She has also received numerous other accolades, including the
Outstanding Contributions to GME Award in 2021 from the Residency Program
Coordinator Forum (RPCF), the GME Program Coordinator of the Year Award in both
2017 and 2019, as well as several awards from the Department of Psychiatry.
Nationally, she was honored with the Lucille Meinsler Psychiatry Residency Program
Administrator Recognition Award from AADPRT in 2017.
Juliet holds a Bachelor of Science and a Master of Health Administration. She is
committed to lifelong learning and is currently pursuing a Doctor of Psychology in
Organizational Leadership at Touro University Worldwide. She is in the final stage of her
doctoral dissertation, with her research focusing on GME Program Coordinator Burnout
and Well-being.
Senior Staff Associate and Affiliation/Contracts Administrator, Graduate Medical Education,
JoVonnda D. Chresfield, M.B.A.
Board Member
Reaching another milestone in her 10+ year tenure in healthcare, JoVonnda Chresfield currently serves as Program Manager at Florida International University–Baptist Health South Florida, where she oversees operations for the Internal Medicine Residency Program. A Miami native, JoVonnda holds a Bachelor of Science in Biology—with additional studies in Chemistry and Foreign Language—and an MBA with a concentration in Data Analytics.
Her career began in Pharmacy as a Pharmacy Technician before she transitioned into healthcare administration, gaining experience in both outpatient settings (primary care, specialty care, and operations) and inpatient hospital medicine. She later moved into Graduate Medical Education, where she has contributed to program development, research and analytics, and operational strategy.
JoVonnda successfully co-led her residency program through a major organizational transition while maintaining continued accreditation and expanding staff capacity. She established the institution’s GME Administrative Excellence Academy and developed its inaugural trainee mentorship program. Her work integrates health equity principles into medical training through curriculum innovation spanning educational and clinical interventions.
Nationally, JoVonnda serves as a Councilor for the Alliance of Academic Internal Medicine (AAIM) Program Administrator Council and as Co‑Chair of the National Society of Academic Medical Administrators (NSAMA) Education Committee. She contributes to cross-collaborative workgroups focused on initiatives such as digitized operational optimization tools and resources for UME‑GME transitions. She previously served on the AAIM Research Committee, helping create streamlined pathways for trainee scholarly engagement, and contributed to institutional efforts to strengthen the scholarly support infrastructure.
Through the AAIM Professional Development and Certification Committee and other platforms, JoVonnda delivers educational programming on scholarly activity, operational efficiency, change management, and additional areas central to GME success. She also supports conference planning and national initiatives with the Alliance of Independent Academic Medical Centers, advancing institutional and program-level work in operations and population health.
JoVonnda is passionate about process improvement, data science, and strategic planning. Outside of work, she enjoys reading, music, learning new languages, and participating in faith-based initiatives. She also loves arts and crafts, traveling, strategic networking and mentorship, pursuing continued education, and spending time with loved ones.
Program Manager, Internal Medicine Residency Program, Office of Graduate Medical Education, Florida International University-Baptist Health South Florida
Laura Watabu, C-TAGME
Board Member
Laura is a dedicated graduate medical education professional with over nine years experience at the University of Pennsylvania. She began her career as a Staff Assistant in the Kidney Transplant department. In 2020, she transitioned into the role of Fellowship Coordinator for the Nephrology Fellowship program. In 2023 she was awarded the Outstanding Program Administrator/Coordinator Award by Penn’s GME office. In 2024, she obtained her C-TAGME certification. In 2025, the Transplant Nephrology Fellowship program was added to her role resulting in her being promoted to Program Administrator.
In addition to her administrative roles, Laura actively contributes to the GME community. She serves on the Thalamus Advisory Board and was the chair of the Membership Committee for the National Society of Academic Medical Administrators (NSAMA), working to foster engagement and support for professionals in academic medicine. She has been selected to be a member of the ACGME Coordinator Advisory Group 2026-2029. She is passionate about supporting not only trainees but coordinators as well.
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Fellowship Program Administrator, Nephrology, University of Pennsylvania
NSAMA SUPPORT STAFF
Maddie Cornell, M.Ed
Administrator
Maddie Cornell is the Project Manager for the GME department at Boston Children's Hospital in Boston. Since receiving her master's degree in Higher Education from Merrimack College in 2021, Maddie was working in Graduate Medical Education at Tufts and is now with Boston Children's Hospital. Maddie also received her undergraduate degree from Merrimack College in History with minors in education and business. In Maddie's free time you can find her reading, at the beach, hanging out with her two cats Winnie & Fitz, traveling, or going to eat with friends.
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Project Manager, GME, Boston Children's Hospital
Ashley Taylor, B.H.A, C-TAGME
Website Manager
Ashley Taylor is a GME Administrator for pediatric hematologic and oncologic focused fellowship programs at Johns Hopkins All Children's Hospital in St. Petersburg, Florida. Ashley graduated from the University of North Florida with a Bachelor of Science in Health Administration and completed an internship with the Office of Continuous Professional Development at the Mayo Clinic in Jacksonville. She enjoys supporting the development and initial accreditation process of new subspecialty training programs and introducing the world of graduate medical education to those new to this exciting field.
Ashley was the recipient of the 2025 ACGME Debra L. Dooley GME Program Coordinator Excellence Award and a 2024 NSAMA Distinguished Administrator Award nominee.
Outside of GME, she enjoys trekking through nature preserves and historical sites in her home state of Florida with her husband and two rescue hounds, Chuck and Peanut, as well as tending to her chickens and garden.
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GME Administrator, Heme/Onc, BMT, Neuro-Onc Fellowship Programs,
Johns Hopkins All Children's Hospital