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Kaytlyn Hope, M.H.A., C-TAGME

Kaytlyn is an Education Program Manager at Boston Children's Hospital (BCH) in the Graduate Medical Education (GME) office, where she plays a pivotal role in various key initiatives. Currently, her responsibilities encompass fostering wellness for housestaff and administrators, ensuring regulatory compliance, managing the Curriculum for Professional and Academic Success (CAPS), overseeing the onboarding and orientation of incoming housestaff, and coordinating comprehensive administrator training. Prior to her current role, Kaytlyn spent three successful years as a fellowship administrator in Adolescent Medicine at Boston Children's Hospital.

Kaytlyn's educational background includes a Bachelor of Science in Environmental Science and a Masters in Healthcare Administration Management. She has also earned TAGME Certification.

Kaytlyn serves as the Chair of the Board of Directors for the National Society of Academic Medical Administrators (NSAMA), where she has made significant contributions to the organization's growth and success. Her efforts have been instrumental in providing comprehensive training to administrators at all levels, expanding NSAMA's reach nationwide, and enhancing the overall membership experience. As part of her involvement, she is involved in the planning of the annual conference and co-directs both the training programs designed for new and experienced administrators.

Beyond her professional accomplishments, Kaytlyn is a sought-after national speaker on various topics, including creating developmental networks, emphasizing the importance of empathy for administrators, implementing efficient systems, and shattering personal glass ceilings.

In her personal time, Kaytlyn is the proud owner and COO of Equity Intelligence, LLC, a dedicated organization committed to helping other institutions achieve their diversity, equity, and inclusion goals in an authentic and sustainable manner. She balances her dynamic career with a love for cooking classes, biking around Boston with her Husband Christopher, volunteering at her church, expressing her artistic side through painting, and recently discovering a passion for pickle ball!

Program Manager, GME Office, Boston Children's Hospital

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Julie Beckerdite, M.B.A.
Chair Emeritus, Treasurer

Julie is the Director, Mass General Brigham Pathology Graduate Medical Education where she is helping lead the integration of the pathology residency programs at Brigham and Women's Hospital (BWH) and Massachusetts General Hospital (MGH) into an integrated training experience. She oversees the pathology GME offices at both BWH and MGH providing support and development to a great team of dedicated medical education administrators. Julie's experience in medical education administration began nearly 15 years ago as a program coordinator for thoracic surgery at BWH before being promoted to the education program manager in cardiology at BWH overseeing multiple fellowship programs and all other educational initiatives of this large division. In 2018, Julie took the next step in her medical education administration career serving as the Administrative Director for Graduate Medical Education at Beth Israel Deaconess Medical Center (BIDMC) for over 4 years. In this institutional role, she was responsible for the administrative and operations management of the GME office which has 60 ACGME accredited and numerous non-ACGME accredited programs with nearly 800 trainees. Julie received her Bachelor of Arts from the University of Massachusetts Boston in 2004 and her Master of Business Administration with a concentration in healthcare management from D’Amore-McKim School of Business at Northeastern University in Boston, Massachusetts in 2014.  In addition to serving on the Board, Julie has also served as a member of MSAMA’s Membership and Conference committees. Julie has leadership experience and training including completing the AAMC GME Leadership Certificate Program, BIDMC Sloane Fellows program and the UMass Boston Beacon Leadership Program. In her spare time, Julie enjoys baking and staying active by swimming, running, and white-water rafting.

Director, Mass General Brigham Pathology Graduate Medical Education 

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Shannon Winchester, M.B.A., M.A.T., C-TAGME

Shannon Winchester is the Education Program Manager for the Neurological Surgery
Residency Program at Oregon Health & Sciences University in Portland, Oregon. She
has spent the majority of her professional career working in administration and graduate
medical education at OHSU. Shannon started at OHSU in 1997 as an Executive
Assistant to the Chair and Program Director for OBGYN, and continued on in positions
in administration, Otolaryngology, and Dermatology GME positions before coming to
Neurosurgery. She took a break from OHSU in 2006-2009 to get her MAT and be a high
school teacher, which was fun and a great challenge. Shannon enjoys the world of
GME, and strives to ensure the well-being of her residents and fellows. Shannon holds
two Masters degrees, a MBA from Portland State University and a Master of Arts in
Teaching (secondary education) from Western Oregon University. When she is not
working, you can find Shannon quilting, cooking, watching Formula 1, and spending
time with her husband, son, and two cats, Tiger and Mr. T.

Education Program Manager, Oregon Health & Sciences University Neurosurgery

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Natasha Brocks, B.A., C-TAGME, CHPM, CSSBB
Board Member

Natasha is an GME Program Coordinator at Abrazo Health in Arizona, with a distinguished career spanning over 17 years in Graduate Medical Education (GME). Her extensive expertise encompasses diverse specialties, and she has made significant contributions to the field.
In addition to her role as a GME Coordinator, Natasha is actively involved in various leadership positions within professional organizations. She currently serves as the Chair of the Emergency Medicine Association of Residency Coordinators (EMARC) and holds a position on the Council of Residency Directors (CORD) Board of Directors. Furthermore, Natasha is a valued member of the National Society of Academic Medical Administrators
(NSAMA) Board of Directors and its communication committee.
Committed to advancing the professional growth of her peers, Natasha dedicates herself to mentoring fellow GME coordinators. She assists them in setting goals and navigating their career development. Notably, Natasha has founded "GMEAdmin Insights," a newsletter on LinkedIn, coaching and a podcast, aimed at inspiring and informing professionals in GME to
continually learn and grow. Her passion for fostering a collaborative and learning-oriented environment underscores her dedication to the advancement of Graduate Medical Education.

GME Program Coordinator, Abrazo Health in Arizona

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Erica Calderon, M.S.M.L, C-TAGME
Board Member

Erica Calderon is the Administrative Director of GME at HCA Florida Citrus Hospital. Her career in GME began in 2013 with the University of Miami - Radiation Oncology and Medical Physics residency programs.  In 2016 she joined HCA GME, within HCA Florida Kendall Hospital, where she oversaw Anesthesiology, Podiatry, and Podiatry Clerkship rotations.  She eventually transitioned over to HCA Florida Oak Hill Hospital where she oversaw Anesthesiology, Transitional Year, Emergency Medicine, and medical students for over a 5 year period. In 2023, she became the Administrative Director of GME for her current facility.  Other specialties she has overseen are Cardiovascular Disease and Pulmonary Disease & Critical Care Fellowships.  She currently has her TAGME certification, Bachelor’s in Business Administration, and Master’s in Management and Leadership.  She has also co-presented at ACGME Annual Educational Conferences.  Erica is the Chair of the HCA West Florida Division PAAC (Program Administrators Advisory Committee) - Mentorship Committee. Her two favorite activities within GME are serving as a mentor and networking to help build connections and relationships.  In her free time she loves to spend time with her family, meal prepping, working out, reading, traveling, and coming up with new initiatives within UME/GME with other peers.

Administrative Director of GME, HCA Florida Citrus Hospital

Katelyn Daly, M.S.
Board Member

Katelyn Daly is the Residency Program Coordinator for the Pediatrics Residency Program at the Bernard and Millie Duker Children’s Hospital at Albany Medical Center. She has spent the majority of her professional career working in medical education. Prior to Albany, Katelyn spent four years working in Graduate Medical Education at Dartmouth-Hitchcock, first as Administrative Assistant and later as the Accreditation Coordinator; specializing in accreditation, process-improvement, onboarding, and supporting resident well-being.  Katelyn holds a master’s degree in Human Resources & Organizational Development from Champlain College, as well as a certificate in Employment Law. When she is not working, you can find Katelyn at CrossFit, baking chocolate chip cookies, and spending time with her fiancé and their two cats, Ozzy & Dr. Kitty.

Residency Program Coordinator, Pediatrics, Albany Medical Center

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James F. Fitzgerald, M.Ed
Board Member

Jim Fitzgerald is Program Manager for Education for the Division of Palliative Care and Geriatric Medicine at Massachusetts General Hospital.  In this role he supports two ACGME accredited fellowship programs: The Harvard Interprofessional Palliative Care Fellowship (a combined program between MGH, Dana-Farber Cancer Institute, and Brigham & Women’s Hospital) and the MGH Geriatric Medicine Fellowship.  He also oversees resident rotations and CME series within the division.  Jim served on the Partners 2.0 credentialing committee helping to streamline the credentialing process across the Mass General Brigham system.  He also served on the MGB GME Coordinator Communication Taskforce and currently is the administrator for the MGB GME Coordinators Community, an online platform where coordinators can ask/answer questions and share best practices.  Jim has been a MSAMA member since 2016 and has served on its Communication Committee for the past several years.  He holds a Bachelor’s degree in Mass Communication from Emerson College and a Master’s of Education from Cambridge College.  Prior to working in healthcare, Jim was a teacher and guidance counselor working in both elementary and secondary schools.  

Program Manager for Education, Massachusetts General Hospital

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Jenn Garcia, B.A.
Board Member 

Jenn Garcia is the Residency Program Coordinator for the Otolaryngology-Head & Neck Surgery program at Oklahoma State University Medical Center. For most of her adult life, Jenn has worked in the medical field, with her experience ranging from working in clinics, nursing homes, emergency departments, and Med/Surg and Cardio hospital units to specializing in Medicare and supplemental health insurance policies. Currently, she is completing a dual Master’s program encompassing both Health Care Administration and Global Health, and she is also a member of Phi Kappa Pi and Phi Sigma Pi Honor Societies. Outside of her medical pursuits, Jenn has single-handedly raised two teenage sons and enjoys spending her free time eating pizza and playing board games with them.

Kristin Johnson, M.S., M.Ed, C-TAGME
Board Member

Kristin started her professional life as a Banquet Manager running weddings at a venue in Boston. She moved to Undergraduate Medical Education and in 2015 took a position as the Program Manager for the Anesthesiology residency at Maine Medical Center. She has presented at several conferences across the country and is currently one of the administrators on the GME Facebook page. She enjoys mentoring her colleagues and championing coordinator development at her institution.   She is currently a Co-Chair of the NSAMA communications committee. Kristin has been a member of NSAMA since 2015. She holds a Bachelor’s Degree in French from the University of New Hampshire and a Master’s of Medical Education Leadership from the University of New England. When she is not working, she enjoys cooking, gardening, time with family, and traveling. She also enjoys walking the beaches of Maine with her red poodle Barnabus.

Program Manager, Anesthesiology, Maine Medical Center 

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Maddie Cornell, M.Ed

Maddie Cornell is the Residency Program Coordinator for the department of Anesthesia at Tufts Medical Center in Boston. Since receiving her master's degree in Higher Education from Merrimack College in 2021, Maddie has been working in Graduate Medical Education at Tufts.  Maddie also received her undergraduate degree from Merrimack College in History with minors in education and business. In Maddie's free time you can find her reading, at the beach, hanging out with her two cats Winnie & Fitz, traveling, or going to eat with friends.

Residency Program Coordinator, Anesthesiology, Tufts Medical Center

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